Description

Website Health & Performance Assessment

You already have a website—but is it actually working for your business?

The EmpoweredTec Website Health & Performance Assessment reviews your existing business website from a technical, functional, and customer-experience perspective.

We’ll identify what’s working, what needs attention, and where your website may be creating problems for your business or your customers.

What’s Included

Website Functionality Review

• Website accessibility and basic functionality
• Navigation and menu structure
• Broken or incorrect links
• Contact information
• Contact forms
• Buttons and calls to action
• Basic mobile usability
• Customer journey
• Basic checkout experience, when applicable

Technical Health Review

• WordPress and plugin status, when applicable
• SSL/HTTPS
• Basic website security
• Administrator access
• Hosting basics
• Domain connection
• Basic performance concerns
• Outdated plugins/themes
• Basic backup status

Business Email & Form Check

We’ll review whether your website is properly communicating with your business email, including:

• Contact form delivery
• Notification addresses
• Customer confirmations
• Basic email delivery concerns
• Use of professional vs. personal business email

Mobile Experience

We’ll review how your website functions on mobile devices, including:

• Navigation
• Readability
• Buttons
• Forms
• Images
• Basic layout issues

E-Commerce Review

If you use WooCommerce or another supported e-commerce platform, we’ll review the basic customer experience, including:

• Shop navigation
• Product presentation
• Product information
• Add-to-cart process
• Checkout flow
• Basic order experience

Basic Search & Website Visibility

We’ll review foundational items such as:

• Page titles
• Site description
• Search visibility
• Basic page structure
• Image alt-text usage
• Obvious SEO foundation gaps

This is not a full SEO audit or ongoing SEO service.

Your Assessment Results

You’ll receive recommendations organized into:

FIX NOW
Problems that may be affecting functionality, security, customer communication, or sales.

IMPROVE NEXT
Areas that work but could provide a better customer or business experience.

FUTURE GROWTH
Improvements to consider as your business and website grow.

30-Minute Review Session

We’ll review the findings with you and explain what they mean in plain language.

You’ll know what needs attention, what can wait, and which improvements may not be necessary at all.

What’s NOT Included

The Website Health & Performance Assessment is an assessment service.

It does not include:

• Website repairs
• Website redesign
• Content changes
• Plugin installation or updates
• Custom coding
• Malware removal
• Hosting migration
• Domain transfer
• Microsoft 365 configuration
• Advanced SEO
• Product entry
• New page creation
• New form creation
• Advanced WooCommerce configuration
• Paid advertising
• Ongoing website maintenance

If we identify problems you’d like EmpoweredTec to correct, implementation can be quoted separately.

Before You Pay Someone to Rebuild Your Website…

Find out what actually needs fixing.

Your website may not need to be completely replaced. Sometimes the foundation is good and a few important issues need attention.

Other times, continuing to patch an outdated website costs more than rebuilding it properly.

We’ll help you understand the difference.

Learn IT · Build IT · Own IT.