Privacy Policy
Effective Date: August 10, 2026
Last Updated: August 10, 2026
EmpoweredTec, a DBA of Easton Engravings LLC (“EmpoweredTec,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting our website, purchasing products or services, requesting support, completing forms, or otherwise interacting with our business.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
1. Information We Collect
We may collect information you voluntarily provide to us, including:
- Name
- Business or organization name
- Email address
- Telephone number
- Billing and shipping address
- Account and login information
- Order and purchase information
- Information submitted through contact, consultation, intake, or support forms
- Communications sent to EmpoweredTec
- Information necessary to provide technology services you request
Our website may also automatically collect certain technical information, including your IP address, browser type, device type, operating system, referring pages, pages visited, and cookie or similar technology information.
2. Online Store and Orders
When you purchase a product or service through the EmpoweredTec online store, we collect information necessary to:
- Process and manage your order
- Provide purchased services or products
- Send order confirmations and service communications
- Maintain transaction and business records
- Provide customer support
- Prevent fraud and unauthorized transactions
- Process refunds when applicable
- Meet accounting, tax, and legal requirements
Order information may be retained for the period reasonably necessary to meet our business, tax, accounting, and legal obligations.
3. Payment Information
Payments made through our website may be processed by third-party payment processors.
EmpoweredTec does not intentionally store complete credit or debit card numbers on its own systems when payment information is processed by a third-party payment provider.
Payment processors may collect and process your payment information according to their own privacy policies and security practices.
4. Customer Accounts
If our store allows customer accounts, we may store information you provide when creating or managing your account, including your name, email address, billing or shipping information, order history, and account preferences.
You are responsible for maintaining the confidentiality of your account credentials.
5. Technology Services and Client Information
Because EmpoweredTec provides technology consulting, Microsoft 365 setup, website services, technology audits, computer services, training, and related business technology assistance, we may receive access to information necessary to complete an authorized service.
Depending on the service, this could include business contact information, website configuration information, domain or hosting information, Microsoft 365 configuration details, device information, or other technical information.
We only request access reasonably necessary to perform the agreed service.
Clients should not send passwords, payment card numbers, Social Security numbers, medical records, or other highly sensitive information through ordinary email or website forms unless specifically instructed to use an approved secure method.
EmpoweredTec does not claim ownership of client data, accounts, websites, domains, or business information accessed while providing services.
6. Contact Forms and Client Intake Forms
When you submit a contact, consultation, intake, or support form, we may collect the information entered into that form.
We use this information to respond to inquiries, evaluate service needs, schedule consultations, prepare estimates or recommendations, provide services, and maintain appropriate business records.
Submitting a form does not automatically create a client relationship or guarantee acceptance of a project.
7. Microsoft 365, Teams, and Business Communications
EmpoweredTec may use Microsoft 365, Microsoft Teams, email, video meetings, and related business technology to communicate with customers and provide services.
Information shared through these systems may be processed or stored by the applicable technology provider according to its privacy and security practices.
Meeting recordings will not be intentionally created without appropriate notice when recording functionality is used.
8. Cookies and Website Technologies
Our website and online store may use cookies and similar technologies to:
- Keep the website functioning
- Maintain shopping carts and customer sessions
- Remember user preferences
- Improve website performance
- Understand website traffic
- Support security and fraud prevention
- Provide store and checkout functionality
Some cookies may be necessary for the website and store to function properly.
Where required by applicable law, visitors may be provided with options for managing non-essential cookies.
9. How We Use Personal Information
We may use information we collect to operate our website and store, process orders, provide services, communicate with customers, schedule consultations, respond to support requests, maintain business records, improve our services, secure our systems, prevent fraud, comply with legal requirements, and enforce our policies and agreements.
We do not sell your personal information to third parties for money.
10. Third-Party Service Providers
EmpoweredTec uses third-party providers to operate portions of our business and website.
These may include website hosting providers, WordPress and WooCommerce technologies, payment processors, Microsoft services, email providers, shipping providers, analytics services, security services, and other business technology vendors.
These providers may process information as necessary to provide their services.
Their handling of information is also governed by their respective privacy policies and terms.
11. Shipping
If you purchase a physical product requiring shipment, we may provide necessary delivery information to shipping or delivery providers.
This information may include your name, shipping address, telephone number, email address, and other information reasonably necessary to complete delivery.
12. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect information under our control.
However, no website, email system, online transaction, or electronic storage system can be guaranteed to be completely secure.
Customers are responsible for protecting passwords, administrator credentials, and other access information associated with their own accounts and systems.
13. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected and to satisfy business, accounting, tax, contractual, security, and legal requirements.
Different types of information may have different retention periods.
14. Your Privacy Choices
Depending on applicable law and the nature of the information we maintain, you may contact us to request:
- Access to certain personal information we maintain about you
- Correction of inaccurate information
- Deletion of certain information
- Withdrawal from non-essential marketing communications
Some information cannot be immediately deleted when we have a legitimate business or legal reason to retain it, including transaction, tax, fraud-prevention, dispute, and contractual records.
15. Email Communications
Transactional emails relating to orders, appointments, account activity, security, support, or services are considered necessary business communications.
If we send optional promotional or marketing emails, recipients may use the provided unsubscribe method or contact us to request removal from marketing communications.
Unsubscribing from marketing does not prevent necessary communications regarding an active order, account, appointment, or service.
16. Children’s Privacy
EmpoweredTec’s website and online store are not intended to collect personal information directly from children under 13.
We do not knowingly collect personal information directly from children under 13 without appropriate parental or legal guardian involvement.
If we learn that such information was collected improperly, we will take reasonable steps to remove it.
17. External Websites
Our website may contain links to third-party websites or services.
EmpoweredTec is not responsible for the privacy, security, content, or practices of third-party websites. Visitors should review the privacy policies of those websites before providing personal information.
18. Changes to This Privacy Policy
We may update this Privacy Policy as our website, online store, services, technology providers, or legal obligations change.
The current version will be posted on our website with an updated revision date.
Continued use of our website or services after an update constitutes acknowledgment of the revised policy to the extent permitted by applicable law.
19. Contact Us
Questions, concerns, or requests regarding this Privacy Policy or personal information handled by EmpoweredTec may be submitted through the contact information provided on the EmpoweredTec website.
EmpoweredTec
A DBA of Easton Engravings LLC
Pennsylvania, United States